Terms and Conditions

These Terms & Conditions were last updated on May 17, 2024.

This website (the “Site”) is owned and operated by Karuna Thomas Coaching and Consulting LLC (“we”, “us”, “our”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service. If you do not agree with any of these Terms of Service, you should not use our websites or publications. If you have any questions about these Terms of Service, please contact us at the email address provided at the end of this policy page.

Please read these Terms of Service carefully before accessing/using our website or using any products/services on the website. We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.


Intellectual Property Rights


Our Limited License to You. This Site and all the materials available on the Site, and all related names, designs, marks and slogans, are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws.

The Site is provided solely for your personal non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us. By posting or submitting any material (including, without limitation, comments, blog entries, Facebook postings, photos, podcasts, videos) to us via the Site, internet groups, social media venues, or to any of our staff via email, text or otherwise, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older. In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

You acknowledge and agree that any contributions originally created by you for us shall be deemed a “work made for hire” when the work performed is within the scope of the definition of a work made for hire in Section 101 of the United States Copyright Law, as amended. As such, the copyrights in those works shall belong to us from their creation. Thus, we shall be deemed the author and exclusive owner thereof and shall have the right to exploit any or all of the results and proceeds in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, in all languages, as we determine. In the event that any of the results and proceeds of your submissions here under are not deemed a “work made for hire” under Section 101 of the Copyright Act, as amended, you hereby, without additional compensation, irrevocably assign, convey and transfer to us  all proprietary rights, including without limitation, all copyrights and trademarks throughout the universe, in perpetuity in every medium, whether now known or hereafter devised, to such material and any and all right, title and interest in and to all such proprietary rights in every medium, whether now known or hereafter devised, throughout the universe, in perpetuity. Any posted material which are reproductions of prior works by you shall be co-owned by us.

You acknowledge that we have the right but not the obligation to use and display any postings or contributions of any kind and that we may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.

Limitations on Linking and Framing. You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content or intellectual property.


Disclaimers


Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site.

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers and laboratory results, are those of the respective authors or distributors, and not us. Neither we nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, we neither endorse nor are responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than our authorized representative while acting in his/her official capacity.

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY US AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING BULLETIN BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE BELIEVE THAT THE INFORMATION WE PROVIDE, INCLUDING THAT ON OUR SITES, BROCHURES, FLYERS AND INFORMATION PACKETS, IS ACCURATE, BUT WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.IT IS YOUR RESPONSIBILITY TO VERIFY SUCH MATTERS INDEPENDENTLY FROM PRIMARY SOURCES OF INFORMATION AND BY TAKING SPECIFIC PROFESSIONAL ADVICE.

You agree at all times to defend, indemnify and hold harmless us, our affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant set forth herein.


Online Commerce


General Store Terms. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.

We reserve the right, but are not obligated, to refuse or limit the sales of our products, services, and subscriptions to any person, geographic region or jurisdiction for any reason at any time. The order confirmation received by you in an electronic form or any other form does not confirm our acceptance of the order nor does it confirm our responsibility to sell. Without prior notice to you, we reserve the right to accept or decline your order for any reason at any time after receipt of your order.

Errors, Inaccuracies and Omissions. We have made every effort to display as accurately as possible the colors, description, images, and pricing of our products, services, and subscriptions. However, occasionally, there may be information on our site or in the product, service, or subscription that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We will not be held liable as such after you receive the product, service, or subscription. We do not warrant that the quality of any products, services, subscription, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the product, service, or subscription will be corrected. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the product, service, subscription or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Orders. Although we cannot guarantee it, we can try to process a modification or cancellation of your order only if you email us within 24 hours of placing your order. Unfortunately, we cannot honor cancellation requests after 24 hours as your order would be sent to fulfillment for further processing.

Payments. We process orders in the currency specified at checkout. Depending on your bank, payment processor and/or local regulations, you may be charged additional fees including but not limited to currency conversion fees. When requesting refunds on orders that incurred such fees, the refunded amount may vary from the purchase price due to currency fluctuations and any currency conversion related fees charged by your bank or payment processor. We will not be held responsible for any loss incurred due to currency fluctuations and any currency related fees charged by your bank or payment processor.

Promotions. We may periodically offer a variety of discounts such as but not limited to automatic discounts and manual discount codes. Discounts cannot be combined with items on sale or other discount codes on a single order. In most cases, customer will have to view cart to see the final discount. The discount may be applied to a product, a collection, or an entire order at our sole discretion.

We may periodically offer at least one giveaway to our loyal followers as a way to say thank you. All you have to do is subscribe with your email or follow us on social media for a chance to win. The winner will be picked at random and announced on our website and/or on our social media accounts. The product variant that we send to the winner will be at our sole discretion and depend on a various factors such as but not limited to availability of stock and shipping location/costs. While we make every effort to keep our giveaways ongoing, at our sole discretion, it may be temporarily or permanently terminated without notice.


Affiliate Products and Services


Certain sections of the Site may allow you to purchase many different types of products and services online that are provided by third parties. Affiliate links may earn us a commission at no additional cost to you. However, we are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant’s online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly. You release us and our affiliates from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase or use of any products or services made available by third parties through the Site.

Your participation, correspondence or business dealings regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third parties. You agree that we shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.


Shipping Policy – Physical Products


We ship worldwide to over 175 countries. A majority of our products arrive within 5-14 business days after the product has been processed and shipped. Some exceptions such as remote shipping locations, customs and security processing, or pandemic delays may cause the shipment to take longer. Our refund policy lasts 14 days after you receive the product.

We strive to provide tracking information with most of the orders we receive. When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it’s ready to be shipped you will receive a second email with tracking information for your shipment. If your tracking number does not work, wait 24-48 hours and check it again. If your tracking number is still not working or you have not received a tracking number at all, please contact us at the email address provided at the end of this policy page.

In case of any delays or cancellations in delivery of a product that occur because of reasons beyond our control, we shall not be held responsible for the same. In almost all cases you will not have to pay customs, however, this depends on the import regulations of each country. We will not be held responsible for any charges incurred due to customs duty. If your address is not serviceable for any reason by our shipping and delivery partners, we reserve the right to cancel your order. We shall not be held responsible for not delivering the products. If the order has already been paid for and a refund is requested, we will take necessary steps to issue a refund, a replacement or provide an alternate arrangement such as but not limited to a store voucher or an e-gift card. The arrangement made by us will be deemed final.


Shipping Policy – Digital Products


All of our online programs and webinars are accessed using an Internet connection. This is to say that there is no shipping necessary for these platforms. Once a client’s payment is accepted, his/her login details are emailed to their respective email address as it was entered during the checkout process. This then grants them access into the online membership platform or webinar. Digital Products and Services are exempt from being returned and refunded.

Should the client enter his/her email address incorrectly during the checkout process, we take no responsibility in the delay of access details being sent to them. It is the client’s responsibility to follow-up in such a situation. If a client’s email address changes during their membership period, it is their responsibility to make the appropriate change within their program platform under My Profile.


Returns & Refund Policy


We generally do not accept returns. However, if you notice any damage when you receive your package, please notify us within 14 days of receiving the product(s) using the instructions detailed below. We will process a refund, a replacement or provide an alternate arrangement such as but not limited to a store voucher or an e-gift card. The refund arrangement made by us will be deemed final.

Our refund policy lasts 14 days after you receive the product. If 14 days have gone by since you received the product, unfortunately we can’t offer you a refund or replacement. If the defect or damage has not been communicated to us within 14 days of receipt of the product(s), we shall not be held responsible for failure to provide a refund or replacement. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned and refunded including, but not limited to, Digital Products and Services such as downloadable software products, e-books, gift cards, store vouchers, and some health and personal care items. We also do not accept books with obvious signs of use. 

Additional non-returnable and non-refundable items:




To complete your refund process, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Please email us the following photographic evidence along with issue description, proof of purchase, and proof of original condition with original packaging.

Upon receipt of the above, the damage will be assessed by us and if we believe that the damage complaint is genuine, a replacement, refund or some other corrective measure may be offered by us to address the issue. We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable time frame.

We process all orders in USD unless otherwise specified at checkout. In case of refunds for non-US customers, the refunded amount may vary from the purchase price due to currency fluctuations and any currency conversion related fees charged by your bank. We will not be held responsible for any loss incurred due to currency fluctuations and any currency related fees charged by your bank.


Interactive Features


This Site may include a variety of features, such as Daily Publications, bulletin boards, web logs, chat rooms, and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on bulletin boards, web logs, chat rooms, and other public posting areas on the Site, or sent via any email services on the Site, lies with each user – you alone are responsible for the material you post or send. We do not control the messages, information or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:













We may host message boards, chats and other public forums on its Site. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, chats or other public forums in the future. We or our designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by our staff, outside contributors, or by users not connected with us, some of whom may employ anonymous user names. We expressly disclaim all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the our opinions or any of its subsidiaries or affiliates.

We have no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.


Registration


To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up for a particular feature of the Site, such as chat rooms, web logs, or bulletin boards, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.


Passwords


To use certain features of the Site, you will need a username and password, which you will receive through the Site’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.


Limitation of Liability


UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, PODCASTS, VIDEOS, COMMENTS OF OTHERS, BOOKS, EMAILS, DIAGNOSIS, APPARATUS, TREATMENTS,PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE’S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES AND/OR MATERIALS.

THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND WE MAKE NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.


Termination


We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.


Confidentiality


You agree not to disclose information you obtain from us and or from our clients, advertisers, suppliers and forum members. All information submitted to by an end-user customer pursuant to a Program is our proprietary information. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.


Digital Millennium Copyright Act​


The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by us infringes your copyright, you, or your agent may send us a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon us, actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. Our Copyright Agent for notice of claims of copyright infringement or counter notices can be contacted at the email address provided at the end of this policy page.

This Agreement shall be binding upon and inure to the benefit of us and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights here under may be assigned without our prior written consent. Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by us to any affiliated entity or any of its wholly owned subsidiaries.


Dispute Resolution


These Terms of Use shall be governed by and construed in accordance with the laws of the State of Karnataka and any dispute shall be subject to binding arbitration in Mangalore, Karnataka, India. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.


Class Action Waiver


You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.


Severability


If any clause within this Provision (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Provision, and the remainder of this Provision will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.


Contact Us


hello@karunathomas.com

Karuna Thomas
Karuna Thomas Coaching and Consulting LLC
Texas, USA

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